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At Edge Only we believe in transparency and the ethical production of fine jewellery. We also believe in open communication and transparency regarding our business. In this FAQ section we answer some of the most frequently asked questions. If you have any further questions about our products and services please let us know. We are happy to help! Email us at firstname.lastname@example.org or use the “contact us” form on the bottom of our website.
All of our jewellery is designed and ethically made in Ireland. Edge Only's home workshop is in Kilkenny. We have highly skilled goldsmiths working with us in Dublin, Kildare and Mayo. All of our jewellery is Hallmarked at the Assay Office in Dublin Castle, Ireland. Web exclusives are special items we have brought in through our European chain manufacturers (ethically made by high tech robots!).
Yes. We use recycled gold for our fine jewellery. The gold is refined, tested and hallmarked in accordance with its purity 375 (9ct), 585 (14ct), 750 (18ct) by the Assay Office in Dublin Castle, Ireland.
No. Because screens vary in size, it is next to impossible to show an actual size image on the Internet. We do provide measurements where appropriate and try our very best to have each design photographed on a model for scale. We also provide gold and platinum weights.
Something missing? Please let us know. Email us if you would like us to take a custom picture for you - we will do our best!
Yes! Our collections are made with sterling silver and recycled 14 carat yellow gold as standard, but if you would like to have 9 carat gold, 18 carat gold, white gold, rose gold or platinum, please let us know. We can quote to have your special request made in 3-4 weeks (+ delivery). Please note that platinum and gold prices may be subject to change due to market fluctuation.
All ring size options are listed according to UK / Irish ring sizes. We typically stock ladies sizes L - R and Men’s S - Z with some styles going the full range of sizes. If you require a different size we can have a ring made for you in approximately 2 weeks.
Tip: When purchasing a wide ring (or a set of rings) it is typically more comfortable to go up at least one size (as the ring takes up the space of two or three rings). Please see the international ring size chart below.
Request a free ring sizer! Email us your full name and address to email@example.com and we will post you a complimentary Multisizer. Ring sizers are sent by standard post from Ireland (allow 2-10 days depending on country).
Alternatively we recommend that you ask a reputable jeweller to size your finger for you using "leading edge" as the size guide, taking more than one reading (ideally in the afternoon). Most stores will happily do this for free.
Measuring your finger:
Your ring should fit your finger comfortably – snug enough so that it will not fall off and loose enough to slide over your knuckle (some tension over the knuckle is ideal). Finger size changes depending on the time of day and the weather. For best results measure your finger size at the end of the day and when your fingers are warm (fingers are smaller in the early morning and when cold). Measure more than once to get an accurate reading.
For more on ring and finger sizing please read our blog
Yes. We do free ring sizing on newly purchased rings +/- 2 of our stock sizes. Rings more that 2 sizes up or down are charged at €30.00. We can make virtually any size you like, with a bit of time. Please email us for custom rings: firstname.lastname@example.org
Yes. Typically we sell our pendants on an 18"/45cm chain for women and a 20"/50cm chain for men (or longer). Depending on the difference in length, weight or the type of chain your wish to have, there may be an additional charge. Contacts us to find out on email@example.com
When used in reference to gold, carat is a measure of purity. 24 carat is 100% gold (but it is too soft to wear as jewellery). In most parts of the world, the terms carat and karat are used interchangeably (in the USA the designation for gold fineness is karat). The weight of gold in jewellery is measured in grams. All Edge Only jewellery is hallmarked. Both our 9 and 14 carat gold pieces are ethically made from recycled gold.
18 carat gold is 18 parts out of 24 pure gold and 6 parts alloy or 75% pure gold. 18 carat gold is ideal for people with very sensitive ears or skin as it does not cause any allergic skin reactions. It is highly valuable metal with a deep warm yellow colour. In Hallmarking the metal and fineness (purity) mark for 18 carat is 750.
14 carat gold is 14 parts gold and 10 parts alloy or 58.5% pure gold. The mark for 14 carat gold is 585.
9 carat gold is 9 parts out of 24 pure gold and 15 parts alloy or 37.5% gold. The mark for 9 carat gold is 375.
The addition of other metals (alloys) to gold are used to increase the toughness and hardness of the metal as well as to change the colour i.e. white gold and rose gold and also to lessen expense with lower carat gold items.
**Gold prices may be subject to change due to market fluctuation.
Gold vermeil (pronounced vur-may) is sterling silver that has been gold plated. Sometimes referred to as gilded silver or gilt, vermeil is made using the process of electrolysis — electricity and an acid bath — to attach the gold to sterling. To be considered vermeil, the gold should be at least 10 carat and be at least 1.5 micrometers thick (at Edge Only we use 18 carat gold). Vermeil differs from gold plating in that the base metal in vermeil is sterling silver (gold plating is generally used on inexpensive base metals like brass). The layer of gold is thicker than that applied using the electroplating process for gold plate. It is hallmarked with 925 for sterling silver. Please note that as it is a surface treatment, gold plating will naturally fade with wear. If you want your design to last forever invest in carat gold. For more see: Tips For Buying Gold
A hallmark is a guarantee of metal purity. Hallmarking is a system that originated in London at Goldsmiths’ Hall in the 14th century. In the UK and in Ireland there are three compulsory hallmarks applied to precious metals as a quality control: a sponsor’s (maker’s) mark, a fineness mark, and an assay office mark. These marks establish the origin and fineness of the precious metal and ensures it has been accurately and independently tested (assayed.) In the United States, the Federal Trade Commission does not require a gold fineness stamp; however, if one is used, it must be accompanied by the manufacturer’s mark.
At Edge Only we only use solid sterling silver and solid carat gold, hallmarked in accordance with UK and Irish law. Our Gold Vermeil is hallmarked sterling silver plated in 18 - 24 carat gold. We do NOT use gold plate, rolled gold or goldfill.
For more about hallmarking see our blog: Tips For Buying Gold
Rhodium is from the Platinum family of precious metals. It gives a shiny black veil to silver resulting in a cool, gun-metal grey colour. As with all plating it will gradually fade with wear.
Yes! We are happy to help you with any special engraving requests from initials to romantic messages to wedding dates.
We offer a custom hand engraving service done by master engravers starting at just €20 for initials. Contact us at firstname.lastname@example.org for further details. We will confirm the text and font with you before proceeding.
Please note that custom engraved items may not be returned.
Engraving usually takes a week. Hand engraving is a master craft done with hand tools that skilfully removes the metal for a deep, bright cut and lasting finish. After the engraving is ready your order will be polished and shipped to you.
Yes! We create custom designs based around the Edge Only aesthetic. You can choose your preferred metal and stones with all of our designs. Want something completely unique? Let's chat. Contact us via email, we are happy to discuss your ideas. email@example.com
We accept payment online by Visa, MasterCard, American Express, Maestro and PayPal. In addition, you can also pay for your order using One4All Gift Cards.
*Please note you may have to enter a name when you type in your One4All gift card as you would on a VISA - we suggest either your own name or: One All (without the number).
Our payments are processed through Shopify Payments powered by Stripe.
Gift cards are available in a wide variety of denominations and may be redeemed at any time for 5 years. Gift cards are immediately delivered to you by email and contain instructions to redeem them at checkout. A beautifully packaged gift card will follow in the post. Each gift card has a unique code number, which can be redeemed against any purchase on the website. Please email us at firstname.lastname@example.org should you have any further questions about using your gift card.
Your order is packaged in our custom Edge Only jewellery boxes. Edge Only jewellery boxes are light-weight luxury. They are black, grained paper with black gloss foil writing and have a plush black velvet foam insert. All silver purchases come with a complimentary Edge Only silver polishing cloth and care instructions. They are shipped in black kraft protective bubble packaging.
We work with a climate neutral packaging company that use only environmentally friendly water based inks in the production of our gift and tissue papers and completely avoid the use of harmful solvents - for the sake of the environment and their employees.
We don't currently offer a gift wrapping service (the bows get squashed in the post!) but each order is beautifully packaged in tissue and includes care instructions, postcard and a complimentary branded silver polishing cloth for all silver orders. We also include one of our custom Leah Hewson for Edge Only black and neon luxury kraft paper gift bags.
We offer free worldwide shipping for all jewellery purchases over €100.
DHL Express Worldwide is available for an additional charge. Priced from €25.00 (UK/Ireland) €40.00 (USA/Canada).
We use An Post Express mail as standard (free shipping with all purchases over €100). Packages are sent daily Monday through Friday. If a courier is required we can offer DHL Express Worldwide for an additional charge.
Stocked items are dispatched within 48 hours Monday to Friday unless otherwise stated (special orders and custom gold orders). Delivery times will vary depending on the destination and time of year (do allow longer at Christmas). Typically:
Ireland: 1-2 Working days
UK: 2-4 Working days
Rest of Europe: 3-5 Working days
US, Canada: 4-7 Working days
Australia & New Zealand: 5-10 Working days
DHL Express Worldwide delivery varies by territory - typically 48 hours.
For full international delivery times and Christmas shipping deadlines please visit our Shipping Page
Yes. As you complete the checkout process you will be given the opportunity to enter your billing and delivery addresses, if different. Choose an address where you (or someone you trust) can sign for your registered package. If you are buying a gift for someone you may prefer to give them an Edge Only Gift Card, redeemable for an entire year.
Yes. Unless one of your items is a custom order, in which case it will be sent separately after your bespoke piece has been created for you.
We offer a hassle free, 30-day exchange or refund on unworn pieces. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that engraved items cannot be returned or exchanged.
We take pride in the quality of our jewellery and guarantee our products to be free from faults in craftsmanship. In the unlikely event that an Edge Only piece does not meet your (or our) high standards upon delivery, we will do our utmost to resolve the issue through repair or replacement.
Please note that our jewellery is hand finished and minor variations are to be expected.
We believe in open and transparent communication with our customers so please do not hesitate to get in touch with any questions or concerns.
We have a jewellery care guide here with tips on polishing silver and cleaning gold.
Yes. We are happy to re-plate your rhodium or gold vermeil designs when you feel they need them. Most designs will be re-plated in 18 carat gold and sent back by express post for just €30.00 (large designs and necklaces for 50.00). Simply email us to confirm the details: email@example.com
We are sorry to hear that you have experienced problems with our website.
If the problem persists, we would be happy to take your order over the phone on 01 410 0600 or email us at
From time to time we may offer discount codes to our newsletter subscribers, on social media or through carefully selected media partners. To use a discount code, please enter the code in the box provided on the shopping cart page, click ‘Apply’ and the discount code offer will be applied to your shopping cart. If you have any problems redeeming your discount, email us at firstname.lastname@example.org.
Please note: Some discounts are time sensitive and have an expiry date.